1What Responsible Gaming Means
Responsible Gaming It means enjoying gaming or betting within your own means — your time, money, and limits. Haji BDT believes betting is a form of entertainment, much like watching a film or playing cricket. It should not be seen as a source of income or a solution to life's problems.
Many people in Bangladesh now spend time on online betting platforms — but not everyone knows when the fun starts to cross a line. Haji BDT's responsible gaming policy is designed to keep you informed and in control.
We believe every player should keep three things in mind: Budget, Time and Mental State. Keep these three things in check and gaming will never become a problem.
2Signs of Problematic Gaming
It's not always easy to recognize when betting is becoming a problem. Check the signs below — if two or more apply to you, it may be time to take a step back.
Ask Yourself
Are you betting beyond your budget, or counting on winnings to cover your expenses?
After a loss, do you chase it by placing bigger bets to try to win back what you lost?
Do you hide your betting from family or friends?
Do you feel down, restless, or irritable when you're not betting?
Are you prioritizing betting over work, studies, or family responsibilities?
Have you tried to stop betting but found you couldn't?
3How to Set Your Limits
Haji BDTSetting responsible gaming limits is quick and straightforward. Just head to your account settings — it only takes a few minutes. Here's a step-by-step breakdown:
Log In to Your Account
Log in to your Haji BDT account and click the profile icon in the top right corner.
Find the "Responsible Gaming" Section
Go to the Settings menu and select the "Responsible Gaming" option.
Choose Your Limit Type
Choose what works for you — a deposit limit, a loss limit, or a session time limit.
Set an Amount or Time Limit
Set daily, weekly, or monthly limits that work for your budget. Keep the amounts realistic.
Confirm
Once confirmed, your limit takes effect immediately. To increase a limit, a 24-hour cooling period will apply.
4Self-Exclusion: When You Need a Break
Sometimes, despite your best efforts, staying in control can feel difficult. In that case, Self-Exclusion is the most effective step you can take. It is not a sign of weakness — it takes real courage to make the right decision for yourself.
Haji BDTSelf-exclusion options on
- For 6 months: Take a short break — your account will be waiting when you're ready to return.
- For 1 year: A longer break gives you the space to reset and regroup.
- For 5 years: A complete break for a medium-term period.
- Permanently: You can also permanently close your account at any time.
5Protection of Minors
Haji BDT strictly prohibits anyone under 18 from using the platform. We have multiple layers of protection in place to safeguard minors:
- Age and identity verification are mandatory during registration.
- Government-issued ID verification is required as part of the KYC process.
- Suspicious accounts are automatically flagged for monitoring.
- If a user is confirmed to be underage, the account will be immediately closed and any funds returned.
If minors in your household have access to your device, we strongly recommend using parental control software. We fully support this step.
6Where to Find Help
If you feel you can't manage on your own, reaching out for help is the bravest thing you can do. Here are the details of our support services:
Live Chat
Our trained support team is available 24/7 via live chat. Everything you share is completely confidential.
Email Support
[email protected] — Email us for help with limits, self-exclusion, or any other concerns. We respond within 24 hours.
Account Protection Tools
Manage your limits, cooling-off period, and self-exclusion directly from your account settings.
Professional Support
We can help connect you with professional counseling services that specialize in gaming addiction.